Temporary Closing of the Access Road Along the T wall

The Planning, Real Estate and Facilities Division has scheduled a crane pick for Saturday, February 4th from 6:00 am to 9:00 am adjacent to Hurtig Hall.

This pick will necessitate the temporary closing of the access road along the T wall. NUPD will be providing detail service to direct any traffic in front of Hurtig and beside Cullinane.

If you have any questions or concerns, please contact the Facilities Customer Service Center at 617-373-2754, and they will direct your call to the appropriate person.

Customer Service

Customer Service

Primary Communication Center Providing 24-hour Support Service

The Facilities Customer Service Center Provides 24-hour service to students, faculty and staff, and is the primary communications center for Facilities.  The team is responsible for gathering information for work requests, repairs, special services, and emergencies acting as the liaison between the university community and the appropriate Facilities Management personnel.

 

 

To Submit a Work Request

All departmental work orders are processed through the Work Request System on your myNortheastern or Student Hub accounts.

For Faculty and Stuff

  1.  Log into myNortheastern with your credentials
  2.  Go to the "Service & Links" tab
  3.  Select "Facilities & Residential Life Work Request"
  4.  Fill out the form to the best of your ability

For Students  

  1.  Log into Student Hub with your student credentials
  2.  Go to the "Resources" tab
  3.  Select "Housing, Dining & Campus"
  4.  Select "Facilities & Residential Life Work Request" from the available options
  5.  Log in with your student credentials and fill out the form to the best of your ability
     

*To access this form from outside the campus or when using a data plan on your phone or iPad, you must connect to the Northeastern VPN.

Submit A Request

Customer Service Quick Links

 

 

Work Request Actions

 

Some frequent actions you can accomplish through the Work Request System are as followed:

 

            •  Temperature Adjustment           •  Clogged Shower/Toilet                •   Window Blind Repairs
            •  Trash Pickup/Empty           •  Pest Control                •   Replace Lightbulbs
            •  Appliance Repair           •  Electrical Outlet Repairs                •   Cleaning Requests
            •  Moving Furniture           •  Snow Removal                •   Request Recycling Bin

 

 

 

Frequently Asked Questions

Contact

To contact a member of the Facilities staff, please call the Facilities Customer Service Center.

Supervisor: Robert Austin
Email: [email protected]
Telephone: (617) 373-2754
Location: 10 Gainsboro St. Boston MA 02115

 

Facilities News & Updates

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New electric utility trucks are being introduced to campus to help facility related operations continue to align with Northeastern's climate goals.

Fenway Center Treasures Undergo Renovations, Draw Attention To Their History and American Stained Glass Tradition

Lyn Hovey, a world-class stained glass specialist and artists of more than 50 years, points at the details of the Fenway Center altar window pane that is being restored in his studio in Dorchester, Boston.Photo by Matthew Modoono/Northeastern University

Co-Ops at Earthshot

On December 2nd, climate activists, politicians, and celebrities from around the world gathered at the MGM Music Hall in Boston to celebrate the 2022 Earthshot Prize Awards. Among the attendees were Climate Justice and Sustainability Hub co-ops, Elana Lane and Brittany Segill.

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