Building Services

Building Services

To Submit a Work Request

All departmental work orders are are processed through the Work Request System on your myNortheastern account.

  1.  Log into myNortheastern with your credentials
  2.  Go to the "Service & Links" tab
  3.  Select "Facilities Online Work Request"
  4.  Fill out the form to the best of your ability

*To access from outside the campus or when using a data plan on your phone or iPad, you must connect to the Northeastern VPN.

Submit A Request

Providing A Safe Environment For Northeastern

The Building Services Department is responsible for scheduled maintenance, custodial services, and pest control at the Boston campus as well as several suburban campuses.  In addition, provides emergency services during floods, fires and snow/ice conditions.


The department also ensures that all classrooms are well maintained, have all the necessary equipment and furnishings, and that audio visual equipment standards are met.

Frequently Asked Questions

Facilities Services Quick Links

Customer Service

Customer Service

The Facilities Customer Service Center is the primary communications center for Facilities and is responsible for gathering information for work requests, repairs, special services and emergencies.

Learn more about Customer Service
Facilities Services

Facilities Services

Providing a clean, safe, and attractive environment that enhances the learning and working experience while establishing and implementing a long-range care strategy for the University.

Learn more about Facilities Services
Facilities Operations

Facilities Operations

Operations maintains all building systems and physical environments to peak efficiency, providing the basis for efficient and productive programmatic use.

Learn more about Facilities Operations