Operation Crafts & Trades

Operation Crafts & Trades

To Submit a Work Request

All departmental work orders are are processed through the Work Request System on your myNortheastern account.

  1.  Log into myNortheastern with your credentials
  2.  Go to the "Service & Links" tab
  3.  Select "Facilities Online Work Request"
  4.  Fill out the form to the best of your ability

*To access from outside the campus or when using a data plan on your phone or iPad, you must connect to the Northeastern VPN.

Submit A Request

Providing a Safe, Clean, Workable Environment

The Facilities Trade Operations group is a customer-focused, service orientated operation.  Trades Operations is responsible for in-house renovations, maintenance and repairs, and is broken down by shops.  Their efforts support the University by providing a safe, clean, workable environment.


All trade work and repair requests start with a Facilities Online Work Request.  This request form is accessible via your myNortheastern.edu.  For any other questions or to contact someone directly, please contact the Facilities Customer Service Center.

Email: [email protected]
Telephone: (617) 373-2754

Facilities Operations Includes The Following Trades

Related Links

Customer Service

Customer Service

The Facilities Customer Service Center is the primary communications center for Facilities and is responsible for gathering information for work requests, repairs, special services and emergencies.

Learn more about Customer Service
Facilities Operations

Facilities Operations

Operations maintains all building systems and physical environments to peak efficiency, providing the basis for efficient and productive programmatic use.

Learn more about Facilities Operations
Facilities Services

Facilities Services

Providing a clean, safe, and attractive environment that enhances the learning and working experience while establishing and implementing a long-range care strategy for the University.

Learn more about Facilities Services