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Work Order Request

Work Order Request

How To Submit A Work Request

All repair requests start with a Facilities Online Work Request.  This request form is accessible via your  Work orders can only be submitted by students, faculty and staff from the Northeastern community.  We are unable to begin any work without a request in the system.

Submit a Work Request

The Facilities Customer Service Center receives work requests from within the university community and distributes them to the appropriate trade/personnel.  All work requests must be submitted using via the work request system on your myNortheastern account.

To submit a Work Request, please follow these steps:

Emergency Repairs

To report a facilities related emergency, please contact the Facilities Customer Service Center.

Supervisor: Andrea Doucette
Telephone: (617) 373-2754


For all other emergencies, please contact the Northeastern University Police Department.

Telephone: 617) 373-3333

Related Links

Crafts & Trades

Crafts & Trades

The Trades group within Facilities Operations is responsible for in-house renovations, maintenance and repairs, and is broken down by shops.

Learn more about Crafts & Trades
Building Services

Building Services

The Building Services Department provides both in-house and contracted custodial services, as well as emergency services.

Learn more about Building Services
Landscape Services

Landscape Services

Through it's joint responsibility, Landscape Management & Waste Management provides a safe, inviting, environmentally friendly campus.

Learn more about Landscape Services